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Forecast will not download - EMPTY FILE error

Posted: 14 Dec 2019 02:12
by lormiak
Hi,
Tried to download zygrib forecast file by email and directly with application. No success. By email there is no answer at all, by application error message appears: EMPTY FILE
I am a rgistered user, new 2 months code received...
Please help, many thanks.

Re: Forecast will not download - EMPTY FILE error

Posted: 18 Dec 2019 17:50
by jza
Hi,

The grib by email service has been temporarily disabled.
Due to the abuses of some users we have to implement new security rules to preserve the server.

There are no problems with the direct file server. Perhaps you have selected an empty area.

Re: Forecast will not download - EMPTY FILE error

Posted: 14 Feb 2020 13:40
by jpmimizan
Bonjour Jacques,
Un espoir de voir le service reprendre prochainement ?
De toute fa├žon merci pour le service de Zygrib.
JP